"Top Tier worked with DAMCO Logistics Kenya Ltd to develop and implement work processes that
resulted in improved service quality for us as internal clients. Top Tier’s role involved
providing the business with data that we could use to make decisions. The results were
tangible and there were measurable improvements in our ability to make quick decisions,
better relationships between us and more importantly, happier and more motivated employees.
We were particularly happy with the fact that the approach was practical, easy-to-implement
and sustainable. Our staff is able to carry on the work done by Top Tier. We unreservedly
recommend Top Tier. "