You started the business because you were passionate and had a great idea. In the beginning, when it was just you, it seemed things were done exactly how your customers wanted them. It was hard work; it was long hours, but things got done perfectly and customers were happy. And your business grew! And because […]

As a business owner or team leader, you want things to go well for you and your clients, all the time. But that is sometimes not the case. You may find that customers are calling you directly to get things done, rather than dealing with your team. Their reason. They are used to working with […]

It’s just a few days to Father’s Day. And no, I haven’t bought any gifts yet. When it comes to gifts, I’m often completely stamped, so I buy a random something and hope you’ll like it. My father’s day focus today is not like this. He values gifts, and so he takes time to pick […]