Approach & Method

We understand that organisation needs and organisation culture vary from one organisation to the next. For this reason, we work with your teams to create the maximum value for your organisation. Our approach is collaborative and uses globally recognised quality management methodologies. We take a five step process to fulfilling our mandate.

  1. Understand and map existing processes.
  2. Create standard documents for your processes.
  3. Train and coach your staff in preparation for organisational and process changes.
  4. Offer support in implementation.
  5. Provide business support in bookkeeping and administration.
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Top Tier exists to:

• Equip organisations with the tools and information to take decisions on the actions needed to manage quality and processes;
• Empower an organisation’s people to deliver on the actions decided; and
• Monitor, along with the organisation’s management, the effectiveness of the actions taken and that they will performed even after we exit.
Interested in consistent quality?